We all do! Let's see if we can help you out within our F.A.Q. section below.
Q: Is special pricing available for larger order?
For both US and international customers, we are happy to see qualify for special pricing for large quantity orders. We will always quote you a delivered price to any location within the lower 48 States. So for international orders, we will be able to deliver, at no extra cost, to the US location where your shipping broker will handle the international shipping for you.
Q: Can we order using a Purchase Order?
We are happy to accept Purchase Orders from Government organizations, Educational Institutions and most Corporate customers. Please contact us to get set up.
Q: Why do we sell in case quantities?
Selling in the quantities that these products come from the warehouse in allows us to:
- Keep our prices extremely low
- Always include free shipping
- Make sure our inventory is always fresh
Q: Can I mix items to get to a case quantity?
For the "Home Page" laser items only, we can mix cases for you. Orders like this are best set up either on the phone or by using the chat or 'contact us' functions.
Q: Do we accept returns?
Yes we do. If you need to return an item, please contact us, Please don't return merchandise to the warehouse address or send any return Merchandise before getting RMA with return address information from us. We will accept returns up to 30 days after your order. We will credit you back for all items unopened and in saleable condition in the same form of payment you made to us. We do not charge a restocking fee. However, if the return is not due to an error on our part, Wrong item received, etc.), we will deduct 20% to partially cover our original expense of shipping the item to you. If the return was due to an error in shipping or product problem, we will pay for return shipping by sending a call tag to pick up the product. For other returns, you are responsible for the cost of shipping items back to us. Please make sure you can track and, if necessary, insure the shipment. We are not responsible for returns lost in shipment.
Q: Do you provide volume discounts?
Yes, we provide volume discounts. All home page items include volume discounts. Click on the home page products to see discounted pricing.
Q: How soon will I receive my order?
Most home page items ship same day depending if the items are in stock. Other items may ship in 1-3 business days. Items ship from NJ or MA.